Homeless Management Information System (HMIS)
Privacy Statement
YOU HAVE THE RIGHT TO REFUSE TO ANSWER QUESTIONS COLLECTED
FOR THE PURPOSE OF HMIS DATA COLLECTION
Agencies participating in the HMIS may ask and require some information
from you as a part of regular program eligibility and services they
provide. This information may be entered into the ServicePoint database.
You are not required to answer any questions asked for the sole
purpose of HUD HMIS Data collection and you will not be denied services
for refusing to answer the HUD HMIS data collection questions.
WHY WE COLLECT INFORMATION
"We collect personal information directly from you for reasons
that are discussed in our Privacy. Notice. We may be required to
collect some personal information by law or by organizations that
give us money to operate this program. Other personal information
that we collect is important to run our programs, to improve services
for homeless persons, and to better understand the needs of homeless
persons. We only collect information that we consider to be appropriate.
The collection and use of all personal information is guided by
strict standards of confidentiality. Our Privacy Notice is posted.
A copy of our Privacy Notice is available to all clients upon request."
HMIS PARTNER AGENCY USE OF YOUR INFORMATION
Purpose of Data Collection: Information you provide to this agency
will be entered into ServicePoint, the Homeless Management Information
System (HMIS), sponsored by the Austin Travis County MHMR Center.
You will receive the same services, whether or not you allow your
personal information to be shared with other Agencies participating
in the HMIS database.
- Your personal information that is in the HMIS will not be shared
with any other people or organizations, even other HMIS Partner
Agencies, unless you say it can be.
- Your personal information that is in HMIS will not be shared
with any government agencies without your consent, except as required
by law.
- Information is collected for some of the following reasons:
To improve, provide, and coordinate services to individuals, to
carry out administrative functions, and to create de-identified
(anonymous) information that can be used for statistical purposes
without identifying clients; such as assisting the community in
counting the numbers of homeless persons served per year.
What information is collected about you?
Depending on your situation, you may be asked for some or all of
the following:
- Basic identifying information including: name, SSN, date of
birth, gender, race, marital and family status, household relationships,
phone numbers, military veteran status, whether or not you have
a disability;
- Housing information (may include address, type of housing,
homeless status, reason for homelessness)
- Income information (sources and amounts of household income,
employment information, work skills)
- Legal history/information
- Medical Information
- Services needed and provided; outcomes of services provided
YOUR RIGHTS & CHOICES
What happens to your information?
- When you request services from this agency, your information
will be entered into the Austin Area ServicePoint system, which
operates over the Internet. ServicePoint uses many security protections
to ensure confidentiality and only agencies that use ServicePoint
in Austin can access this program.
- Agencies participating in the HMIS may ask and require some
information from you as a part of regular program eligibility
and services they provide. This information may be entered into
the ServicePoint database. You are not required to answer any
questions asked for the sole purpose HUD HMIS Data collection
and you will not be denied services for refusing to answer the
HUD HMIS data collection questions.
- You have the right to change your mind about what types of personal
information about you this agency can share, and who they can
share it with. You must notify this agency in writing if you have
consented to the sharing of information and have changed your
mind.
CONTACT INFORMATION
Austin Travis County MHMR
Elizabeth Gfell, HMIS Program
3000 Oak Springs Rd.
(512) 440-4026
elizabeth.gfell@atcmhmr.com
www.atcmhmr.com
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