Services

Community Voice Mail: The Voice Of Opportunity (click here to donate)

Community Voice Mail (CVM) provides free voice mail to community members who do not have access to a telephone with voice message capabilities. It is a free service for people who have a case manager. The Austin Community Voice Mail program is part of the national network of CVM sites, empowering people in crisis and transition by distributing free 24 hour voice mail nationwide – directly linking individuals to jobs, housing, safety and stability.

Users receive a personal phone number (with a 512 area code) and create their own personal greeting. They have the ability to retrieve/receive messages 24 hours a day from any landline phone. Only the user will be able to hear messages. The system sounds like a regular phone with voice mail capacity.

Community Voice Mail users most often seek jobs, housing, safety from domestic abuse, and healthcare. Users include homeless individuals, job seekers, low-income families with children, people fleeing abuse, veterans, senior citizens, runaways and more. Community Voice Mail helps people feel empowered and in control of their lives.

ATCMHMR provides training to case managers on how to instruct their clients to use CVM. Average time for the case manager to enroll a consumer is 10 minutes. Austin is one of 38 cities in 19 states to offer this critical tool to attain independence. Forty-four thousand people were served nationwide in 2005.

Each CVM site funds its program locally; the CVM National Office provides technology, research and development, technical support, and program stewardship. Headquartered in Seattle, WA, the CVM National website is: www.cvm.org.

For additional information call Andrew Bucknall at (512) 440-4064 or send an email.

Funding for the Community Voice Mail program is provided by: The RGK Foundation, the Lola Wright Foundation and the New Milestones Foundation. Without the generous support of our funders, the Community Voice Mail program remains gratis to our partner agencies (please see below) and the people they serve.

The Austin Travis County MHMR Center partners with other agencies around Austin to provide access to Community Voice Mail. Other agencies include:

Aids Services of Austin Erin Becnel, LMSW 458-2437 Phone 406-6133 Fax 7215 Cameron Rd, Suite A Austin, TX 78752 www.asaustin.org		Any Baby Can Stacy Nakell, LCSW 334-4423 Phone 454-0205 Fax 1121 East 7th Street Austin, TX 78702 www.abcaus.org
American Dream Andrew Bucknall 299-0187 Phone
Austin/Travis County Health & Human Services Dept. Healthy Neighborhood Unit Ross Martin Program Supervisor 972-6851 Phone 972-6858 Fax 7500 Blessing Ave Austin, TX 78752 www.ci.austin.tx.us/health/n_hood_centers.htm		Blackland CDC Transitional Housing Pam Johnson 972-5795 Phone 494-0434 Fax 2005 Salina Street Austin, TX 78722
Caritas of Austin Jerrol Davis, LCSW 479-4610 Ext 240 Phone Harry H. Crawford 479-4610 Ext 145 Phone 472-4164 Fax 611 Neches Street Austin, TX 78701 www.caritasofaustin.org		Children's Home Initiative Bernardo Fernandez Call 389-5182 for more information on housing. 933-1340 Fax www.foundcom.org
City of Austin African American Quality of Life Initiative Mobile Prevention Team David Gomez 305-4139 Phone 305-4145 Fax 500 E 7th Street Austin, TX 78701 www.ci.austin.tx.us/aaql		Communities In Schools Eric Metcalf, LMSW 464-9723 Phone Amy Hagen 464-9722 Phone 462-0825 Fax 3000 South IH 35, Suite 200 Austin, TX 78704 www.cisaustin.org
Family Connections Ken McManus 478-5725 ext. 224
Family Eldercare Kendra Peters, LMSW Myra Janssens, LMSW 450-0844 Phone 459-6436 Fax 2210 Hancock Drive Austin, TX 78756-2509 www.familyeldercare.org		Foundation Communities Call 447-2026 for more information. 447-0288 Fax www.foundcom.org
Foundation for the Homeless Kimber Thomas, Office Manager 453-6570 Phone 453-6732 Fax 5202 Balcones Drive Austin, TX 78731 www.foundationforthehomeless.org		Garden Terrace Resident Services Ivy Chestnut 326-4465 Phone 416-8302 Fax 1015 W. William Cannon Blvd. Austin, TX 78745 www.foundcom.org
Goodwill Industries of Central Texas: Rosewood Family Enrichment Center Sandra Alardin 480-0772 Phone 480-5948 Fax 2001 Rosewood Ave, Bldg. 2001 Austin, TX 78702 www.austingoodwill.org		Goodwill Industries of Central Texas: Job Help Center Sara Tierney Stacee Millangue 707-6894 Phone 707-7713 Fax 3005 S Lamar Blvd Ste 104 Austin, TX 78704 www.austingoodwill.org
IE, Inc. Mickie Powers, Director 443-0873 Phone 443-3225 Fax 2101 E. Ben White Blvd. Ste. 306 Austin, TX 78741		Jewish Family Service Mitch Sudolsky, LCSW 250-1043 Phone 257-7179 Fax 11940 Jolleyville Road Suite 110 South Austin, TX 78759 jfs@shalomaustin.org
Lifeworks Scott O'Brien 735-2400 Phone Sara Bursac 789-3579 Phone 735-2452 Fax 3700 S. 1st Street Austin, TX 78704 www.lifeworksweb.org		Office of the Police Monitor Alison White 974-9007 Phone 974-6306 Fax 1106 Clayton Lane, Suite 100E Austin, TX 78767
Push-Up Foundations, Inc. Larry Carter: 480-8369 1711 E. Cesar Chavez Austin, TX 78702		SafePlace Claudia Thompson 356-1551 Phone 385-0062 Fax P.O. Box 19454 Austin, TX 78760 24 Hour Hotline: 267-SAFE infor@austin-SafePlace.org
Texas Department of Family and Child Protective Services Jacque Seale 834-3100 Phone		Texas Interagency/Interfaith Disaster Response (TIDR) Allison Shurr 458-8848
The Salvation Army Stacy Schwarz 442-9583 Phone 442-5451 Fax 1001 Cumberland Rd. Austin, TX 78704 www.salvationarmy.org		The Shac Shannon Carr & Monica Bedford 442-3366 Phone 448-3366 Fax 3205 S. 1st Street Austin, TX 78704
WorkSource North Mary Pleasant 597-7273 Ron Perry 597-7262 Phone 719-9017 Fax 6505 Airport Blvd., Suite 101 Austin, TX 78752 www.worksourceaustin.com WorkSource South Esmie Aguirre 381-4240 Phone 381-4251 Fax 4175 Freidrich Lane, Ste 200 Austin, TX 78744 WorkSource East Donna Cantrell 223-5400 Phone 3401 E. Webberville Rd., Bldg. 1000 Austin, TX 78702
ATCMHMR Programs Offering Community Voice Mail Visit links on the Center's webiste for more information on the programs listed below.
ACCESS Janie Rivera 305-4130 Phone 305-4145 Fax 500 East 7th Street Austin, TX 78701	ALAMEDA/ OAK SPRINGS Linda Johnson 804-3434 Phone 447-2213 Fax 3000 Oak Springs Drive Austin, TX 78702	ANEW Nadia Rendon 804-3352 Phone 804-3672 Fax 1631 E 2nd Street, Bldg. B Austin, TX 78702
CARE Jennifer Spurgeon 804-3669 Phone 476-0217 Fax 1631 East 2nd Street, Bldg. E Austin, TX 78701	CHILD & FAMILY SERVICES Vickie Minter 804-3005 Phone 323-9544 Fax 105 W. Riverside Austin, TX 78704	DEVELOPMENTAL DISABILITIES Maya Vega 483-5861 Phone 483-5827 Fax 5225 North Lamar Blvd Austin, TX 78751
E-MERGE Daniela Barahona 972-4058 Phone 972-4142 Fax 15 Waller St, RBJ Bldg., 5th Floor Austin, TX 78702	METHADONE Maria Maldonado 804-3380 Phone 472-5857 Fax 1631 East 2nd Street, Bldg. A Austin, TX 78702	PCS Reta Moore 804-3609 Phone 476-1469 Fax 1631 E 2nd Street, Bldg. D Austin, TX 78702
PES Cindy Hernandez 703-1314 Phone Erica Torres 703-1313 Phone 804-1379 Fax 56 East Avenue Austin, TX 78701


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