| This page contains information on Center
benefits; and the functions of Provider Relations;
Credentialing; and Contracting.
Click here for an employment application.
Why work at the Austin Travis County
MHMR Center?
- Market Based Pay: To be competitive in attracting
and maintaining employees
- Health Insurance: Employee premiums paid by
the Center
- Dental Insurance: Employee premiums paid by
the Center
- Life Insurance: Employee premiums paid by the
Center
- Vision Insurance: Great benefit with minimal
cost to employees
- Pension Plan: To help employees plan for retirement
- Section 125 Flexible Benefit Plan: Use pretax
dollars to pay for benefits
- Employee Assistance Program: Free and confidential
counseling for personal needs
- Vacation Leave: Generous time off for rest
& relaxation
- Holiday Leave: 8 official holidays each year
- Discretionary Leave: 6 days each year to use
as you choose
- Sick Leave: 8 hours per month for sick leave
- Sick Leave Pool: Hours donated by employees
for those who need it
- Emergency Leave: Up to 3 days leave for bereavement
- Training Day: A full day of training opportunities
provided by the Center
- Employee Recognition Ceremony: To recognize
the service employees provide
- Brown Bag Lunches: Impromptu meetings to learn
more about the Center
- Employee Picnic: A fun day for all employees
and their immediate families
Provider Relations
The function of Provider Relations is to assure that all service
providers receive adequate and timely information in order to successfully
function in partnership with ATCMHMR and to ensure a level playing
field among all service providers.
The Provider Relations function facilitates the Center’s
coordination of an integrated array of quality community based services
and advocates for the providers of those services.
The Relations Manager functions are to assure that all service
providers receive adequate and timely information to successfully
function in a contractual arrangement with ATCMHMR. The following
are key functions:
- Updates and maintains agreements
- Prepares and mails letters soliciting providers for the network
as needed
- Analyzes current provider network status
- Maintains all provider agreements and track contract status
- Disseminate credentialing and quality improvement decisions,
relevant P&P’s and other necessary network-related information
to providers
- Administers a provider appeal process
- Audit function
- Trainings
To contact the Provider Relations Manager click
here to send an email or call (512) 440-4023.
Credentialing
The Center will consistently utilize established standards as defined
by the National Committee on Quality Assurance (NCQA), when possible,
in the credentialing and recredentialing of providers to the network.
These criteria will include, as applicable: geographic location;
assessed consumer need, including ability to meet special needs;
credentials, education, and experience; specific competencies and
interests; cultural diversity; training; licensure; professional
affiliations; facility affiliations; general statement of mental
and physical health; specific populations served; professional sanctions;
litigation history; malpractice insurance and claims history.
No provider shall be entitled to membership in the Network or to
the exercise of particular clinical privileges merely by virtue
of the fact that they are licensed or certified to practice in their
profession, or that they are a member of any professional organization,
or that they have in the past or presently have such privileges.
No provider shall be denied consideration because of race, creed,
religion, sex or national origin, age, disability, or sexual orientation.
To contact the Credentialing Coordinator click
here to send an email or call (512) 445-7787.
Contracting
The Network Contracting Department serves as the Center’s
contracting hub-generating, reviewing, maintaining and enforcing
the Center’s contracts with external direct services providers
and third party providers of goods and services used by the Center.
The Network Contracting Department is also responsible for ensuring
compliance with all legal and regulatory requirements relating to
these contracts. The array of services that the Network Contracting
Department provides includes:
Provider Network Contracting: The Network Contracting
Department works with the Center’s Network personnel to
coordinate and facilitate contracting between the Center and its
Provider Network, and drafts all contracts between the Center
and members of its Provider Network. In addition, the Network
Contracting Department assists the Center’s Network personnel
with monitoring the Provider Network for contract compliance,
consumer satisfaction and other related issues, and assists with
enforcing Provider Network contracts as needed.
Procurement of Center Goods and Services: The
Network Contracting Department assists the Center with compliance
issues regarding procurement of goods and services, and is responsible
for implementing all aspects of each Request for Proposal that
the Center lets. The Network Contracting Department is responsible
for negotiating and drafting all contracts for goods or services
entered into by the Center.
Legal Services: The Network Contracting Department
is the Center’s resource for all relevant laws, regulations,
rules and accreditation standards pertaining to contracting and
procurement, and also serves as the liaison with the Center’s
outside legal counsel for various legal matters concerning Contract,
Business, Administration, and Health Care law and with subcontractors,
as necessary.
To contact the Network Contracting Director click
here to send an email or call (512) 440-4016.
Compliance Reporting
It is the duty of all Center employees and external contractors
to report perceived misconduct, including but not limited to actual
or potential violations of laws, standards, regulations, policies
and procedures in the areas of service billing, clinical record
documentation, privacy and security. The Center will not retaliate
against any employee and/or external contractor who reports any
violation in good faith.
You can make a report by calling the Center's Compliance Hotline
at (512) 445-7776 or by calling the HHS-OIG Hotline at 1-800-HHS-TIPS.
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