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Employment & Contracting

This page contains information on Center benefits; and the functions of Provider Relations; Credentialing; and Contracting.
Click here for an employment application.

Why work at the Austin Travis County MHMR Center?

  • Market Based Pay: To be competitive in attracting and maintaining employees
  • Health Insurance: Employee premiums paid by the Center
  • Dental Insurance: Employee premiums paid by the Center
  • Life Insurance: Employee premiums paid by the Center
  • Vision Insurance: Great benefit with minimal cost to employees
  • Pension Plan: To help employees plan for retirement
  • Section 125 Flexible Benefit Plan: Use pretax dollars to pay for benefits
  • Employee Assistance Program: Free and confidential counseling for personal needs
  • Vacation Leave: Generous time off for rest & relaxation
  • Holiday Leave: 8 official holidays each year
  • Discretionary Leave: 6 days each year to use as you choose
  • Sick Leave: 8 hours per month for sick leave
  • Sick Leave Pool: Hours donated by employees for those who need it
  • Emergency Leave: Up to 3 days leave for bereavement
  • Training Day: A full day of training opportunities provided by the Center
  • Employee Recognition Ceremony: To recognize the service employees provide
  • Brown Bag Lunches: Impromptu meetings to learn more about the Center
  • Employee Picnic: A fun day for all employees and their immediate families

 

Provider Relations

The function of Provider Relations is to assure that all service providers receive adequate and timely information in order to successfully function in partnership with ATCMHMR and to ensure a level playing field among all service providers.

The Provider Relations function facilitates the Center’s coordination of an integrated array of quality community based services and advocates for the providers of those services.

The Relations Manager functions are to assure that all service providers receive adequate and timely information to successfully function in a contractual arrangement with ATCMHMR. The following are key functions:

  • Updates and maintains agreements
  • Prepares and mails letters soliciting providers for the network as needed
  • Analyzes current provider network status
  • Maintains all provider agreements and track contract status
  • Disseminate credentialing and quality improvement decisions, relevant P&P’s and other necessary network-related information to providers
  • Administers a provider appeal process
  • Audit function
  • Trainings

To contact the Provider Relations Manager click here to send an email or call (512) 440-4023.

 

Credentialing

The Center will consistently utilize established standards as defined by the National Committee on Quality Assurance (NCQA), when possible, in the credentialing and recredentialing of providers to the network.

These criteria will include, as applicable: geographic location; assessed consumer need, including ability to meet special needs; credentials, education, and experience; specific competencies and interests; cultural diversity; training; licensure; professional affiliations; facility affiliations; general statement of mental and physical health; specific populations served; professional sanctions; litigation history; malpractice insurance and claims history.

No provider shall be entitled to membership in the Network or to the exercise of particular clinical privileges merely by virtue of the fact that they are licensed or certified to practice in their profession, or that they are a member of any professional organization, or that they have in the past or presently have such privileges. No provider shall be denied consideration because of race, creed, religion, sex or national origin, age, disability, or sexual orientation.

To contact the Credentialing Coordinator click here to send an email or call (512) 445-7787.

Contracting

The Network Contracting Department serves as the Center’s contracting hub-generating, reviewing, maintaining and enforcing the Center’s contracts with external direct services providers and third party providers of goods and services used by the Center. The Network Contracting Department is also responsible for ensuring compliance with all legal and regulatory requirements relating to these contracts. The array of services that the Network Contracting Department provides includes:

Provider Network Contracting: The Network Contracting Department works with the Center’s Network personnel to coordinate and facilitate contracting between the Center and its Provider Network, and drafts all contracts between the Center and members of its Provider Network. In addition, the Network Contracting Department assists the Center’s Network personnel with monitoring the Provider Network for contract compliance, consumer satisfaction and other related issues, and assists with enforcing Provider Network contracts as needed.

Procurement of Center Goods and Services: The Network Contracting Department assists the Center with compliance issues regarding procurement of goods and services, and is responsible for implementing all aspects of each Request for Proposal that the Center lets. The Network Contracting Department is responsible for negotiating and drafting all contracts for goods or services entered into by the Center.

Legal Services: The Network Contracting Department is the Center’s resource for all relevant laws, regulations, rules and accreditation standards pertaining to contracting and procurement, and also serves as the liaison with the Center’s outside legal counsel for various legal matters concerning Contract, Business, Administration, and Health Care law and with subcontractors, as necessary.

To contact the Network Contracting Director click here to send an email or call (512) 440-4016.

 

Compliance Reporting

It is the duty of all Center employees and external contractors to report perceived misconduct, including but not limited to actual or potential violations of laws, standards, regulations, policies and procedures in the areas of service billing, clinical record documentation, privacy and security. The Center will not retaliate against any employee and/or external contractor who reports any violation in good faith.

You can make a report by calling the Center's Compliance Hotline at (512) 445-7776 or by calling the HHS-OIG Hotline at 1-800-HHS-TIPS.

 

 

 

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